Support – Orbit Community

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Download OrbitAssist to troubleshoot WiFi issues:
Apple App Store or Google Play Store.

VideosSee More

How to set up a Traditional Watering program in the B-Hyve App

How to set up a Smart Watering program in the B-Hyve App

Help with programmingSee More

How to program your timer

Programming Basics

What happens to my saved programs if my B-hyve timer goes offline

How to Create a Smart Water Program on Your B-hyve Application

Advanced Programming B-hyve XD

Smart Watering VS WeatherSense Weather Delays

HELP WITH CONNECTIVITYSee More

Resolving Connection Issues

OrbitAssist

B-hyve controllers and 2.4GHz WiFi networks

My Timer is not finding any Wi-Fi Networks

HELP WITH MY DEVICESee More

Valve not turning off

How to troubleshoot a timer not operating valves

My programmed cycles don’t run, but my manual cycles do – B-hyve Indoor/Outdoor

How to troubleshoot No AC error message

B-hyve LED meanings

Warranty replacementSee More

Orbit Warranty and Store Gift Card Use

Our Warranty Policy

What is the warranty period for B-hyve devices?

Store FAQ

Account Login Track Order Status

Your Recent OrderSee More

Shipping to PO Boxes

How to Cancel an order

What to do if warehouse employee/driver asks about delivery

Can You Update My Shipping Address?

Check Delivery statusSee More

Get a rebateSee More

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